Woman claims to have been duped over money market transfer at Gamalakhe store

Sibusisiwe Mncwabe is not pleased with the money transfer system of a local clothing store.

Gamalakhe resident Sibusisiwe Mncwabe (22) has vowed never to use the money market transfer system again after she lost money she tried to send to her sister.

Sibusisiwe said she had recently deposited R500 at the Pep Stores branch in the Gamalakhe Shopping Centre and was confused when her sister informed her that she had not received the money.

YOU MIGHT ALSO BE INTERESTED IN: Scam-proof your life

“My sister told me that the withdrawal numbers were invalid after she had attempted to withdraw the funds both at Shoprite and an Absa ATM in Durban,” said Sibusisiwe.

“When I went back the next day to lay a complaint, I spoke to the cashier who had assisted me when I deposited the money, and  explained that when I had tried to withdraw the money from Shoprite myself, I was told take my ID to Pep store to sort this out. The cashier then gave me a piece of paper with an ATM number on and the location where he said the money had been withdrawn, which was in Mdansana in the Eastern Cape, the day after I deposited it.”

Sibusisiwe said she failed to understand how this had happened because she had not shared the withdrawal numbers or the PIN with anyone. She said she had consulted the manager at Pep about the incident, but he brushed her off, as did the cashier, telling her they couldn’t help because there is no evidence that her sister had not received the money.

“I opened a case at the Gamalakhe police station because a friend of mine said he experienced the same problem at the same store a few months back,” she said.

Gamalakhe Pep Stores manager, Mvelisi Ngcungama, said that like a bank, Pep could not be held responsible should a customer’s PIN fall into the wrong hands and be used without the customer’s consent.

“Head office is investigating, but we advise our customers to be very careful to safeguard their PINs to avoid unfortunate incidents such as these from occurring,” he said.

Police spokesman Captain Gerald Mfeka confirmed that a case of theft had been opened and the matter was under investigation. He added: “The Boxer store in Gamalakhe also recently had a problem with its money transfer system, but it reimbursed customers who fell victim to the incident.”

HAVE YOUR SAY

Like the South Coast Herald’s Facebook page, follow us on Twitter and Instagram

For news straight to your phone, add us on WhatsApp 082 421 6033

  AUTHOR
Ntandoyenkosi Dlamini
Cadet

Latest News

COMMENTS

Top
Next Story x
Determined Dlamini knocking at SuperSport Ladies Challenge… but Eaton threat lurks

Thanks for your referral. We have no doubt your friends will love our newsletter as much as you!

Don't forget to verify your email.

to our FREE newsletter
SUBSCRIBE to our FREE newsletter.




SELECT your titles:

South Coast Herald


Get regular news updates sent directly to you inbox.

Your source of local breaking news and trending stories from across the country.

Be a part of our growing community

1MILFacebook Fans
98KTwitter Followers
5MILMonthly Readers
12MILArticles Published Every Month
72Local Community Websites

SUBSCRIBE to our FREE newsletter

SELECT your titles:

South Coast Herald

Get regular news updates sent directly to you inbox.

Your source of local breaking news and trending stories from across the country.

Be a part of our growing community

Subscribe Here
1MILFacebook Fans
98KTwitter Followers
5MILMonthly Readers
12MILArticles Published Every Month
72Local Community Websites
Your details:


Your friends: