Speaking to the Herald, Ugu spokesman, France Zama said the problem did not lie with the municipality or its billing system.
Residents claim they had contacted the Ugu call centre and reported it but Ugu says it has no record of any such call.
Council says it wants proof of mismanagement.
During the recent water shortage crisis, the MM was widely criticised, with some opposition parties and civil organisations calling on him to resign.
He has big plans for the future of the South Coast.
Four of the municipality’s departments are headed by women.
However, funding was limited and not all concerns raised would be attended to immediately.
Although hundreds of thousands of rands were spent on installing the system a few years ago, workers want the council to do away with it.
When the Herald investigated last week, work to repair the leaks was in progress and a pipe was draining stinking, stagnant water out of the pool.
The second phase includes three fire tenders, accommodation (stand-by quarters), ablution facilities, a gym area, equipment storage areas, 12 lock-up storage cubicles and external works which include driveways and parking.
He denied turning a blind eye to problems, pointing out that as he too lived in the Ugu District, he had the welfare of the area and its residents at heart.